Terms & Conditions

Refund Policy

Returned products must be in new, unused condition and include the original box and/or packaging with all tags included.
Once your return is received and inspected by FOODOLOGY (usually within 24 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original method of payment. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to be posted to your account.
For wire transfer payments, all refunds will be issued to store credit.
You are responsible for all shipping costs associated with getting your order back to our Florida, Miami warehouse.
Please do not abuse this policy by ordering multiple (more than 2) of the same or similar item with the intention of returning the majority of your order. Please contact our online chat if you are unsure for any items prior to placing your order and we will be happy to help you narrow it down!
See below for instructions on where/how to get your return order back to us. Items should not be shipped back to the manufacturer; all returns need an RA (Return Authorization) number and will need to be returned to FOODOLOGY in Miami.

Return Shipping Options

For customers in the contiguous 48 U.S. States, FOODOLOGY provides the option of printing out a pre-paid UPS shipping label for a fee of $10.99. This fee will be deducted from your total refund amount.
For customers in any location, you have the option of using the carrier of your choice to return your order to us. We recommend shipping with a method which includes tracking and insurance for your return shipment.
All shipments must be made prepaid; packages shipped COD will be rejected.
Any Refused, Undelivered, or Abandoned package will be subject to a $10 Service Fee.